PRIVACY POLICY – LE PLIAGE WEBSITE

Version of 31/07/2024

The Le Pliage Group places great importance on protecting the Personal Data of visitors to its website lepliageshop.com and undertakes to ensure the privacy of the Personal Data collected.

This Privacy Policy details the policy of the company managing the Le Pliage brand (“we”, “us”, “our”) on the processing of Personal Data in connection with its website.

It is intended to govern the conditions for processing the Personal Data collected during your browsing. The data collected is subject in particular to the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR) and other applicable data protection laws.

We invite you to consult our Privacy Policy regularly to be informed of any updates.

1. Definitions

Personal Data
Any information relating to a natural person who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, identification number, login details, or to one or more factors specific to physical, physiological, mental, economic, cultural, or social identity.

Privacy Policy
The present policy governing the processing of Personal Data.

Data Controller
The natural or legal person who determines the purposes and means of processing.

2. Identity and contact details of the Data Controller

Personal Data is collected on behalf of the company managing the Le Pliage brand in its capacity as Data Controller.

For any questions regarding the processing of your Personal Data, you may contact our Data Protection Officer (DPO) via the contact form available on our website, lepliageshop.com.

3. Personal Data collected, purposes, and legal basis

The company managing the Le Pliage brand gathers the Personal Data needed to achieve the following purposes (when these are proposed on the site), subject to obtaining your prior consent for each of these purposes:

  • Creation and management of customer accounts
    • Data collected: Last name and first name; civil status; email; postal address; telephone number; date of birth; communication preferences.
    • Legal basis: Your consent (Article 6.1.a GDPR).
  • Promotional operations (e.g., competitions)
    • Data collected: Last name and first name; civil status; email; telephone number; date of birth; communication preferences.
    • Legal basis: Your consent.
  • Newsletters or marketing communications
    • Data collected: Telephone number; postal address; email; communication preferences.
    • Legal basis: Your consent.
  • Processing requests via the online contact form
    • Data collected: Last name and first name; e-mail address.
    • Legal basis: Your consent.
  • Generating statistics, market analysis, and customer relations follow-up
    • Data collected: Purchase history.
    • Legal basis: Your consent.
  • Processing online stock availability alerts
    • Data collected: Email.
    • Legal basis: Your consent.
  • Processing and tracking orders
    • Data collected: Last name and first name; email; postal address; telephone number; purchase history.
    • Legal basis: Performance of a contract (Article 6.1.b GDPR).
  • Managing disputes/complaints/rights of data subjects
    • Data collected: As applicable: name; email; telephone number; request details.
    • Legal basis: Legal obligation and legitimate interest.

You may at any time withdraw your consent to the processing of your Personal Data for the above purposes, except for the purpose of processing and tracking orders which is necessary to fulfill our contract with you.

4. Personal data recipients

Your Personal Data is made accessible only to persons authorized to have knowledge of it due to their responsibilities within our internal departments or the departments responsible for controls.

Your Personal Data is communicated to our service providers located within the European Economic Area, which we appoint to help us carry out our activities (order management, payment processing, website development). These service providers are authorized to use your Personal Data only for the specific purposes for which they have been appointed and are required to protect its privacy and security.

Given our international reach and to optimize our service, your Personal Data may be transferred outside the European Economic Area. We ensure that necessary measures are in place for sufficient protection of privacy and individual liberties and to guarantee secure data transfer.

5. Retention period

We undertake to ensure that your Personal Data is not kept any longer than is strictly necessary for the purposes described above.

6. Security

We implement appropriate organizational, technical, software, and physical security measures to ensure the confidentiality and protection of Personal Data and to prevent it from being distorted, damaged, or accessed by unauthorized persons. The confidentiality of banking information is guaranteed by an SSL encryption process.

7. Rights of data subjects

In accordance with the GDPR and other applicable laws, you have the right to access, rectify, delete, and move Personal Data concerning you, as well as a right to object to and limit its processing.

To exercise these rights or ask any questions, you may contact our Data Protection Officer (DPO) via the contact form on our website, lepliageshop.com.

If you subscribe to our marketing offers, you may receive promotional offers, event invitations, or brand news. You can unsubscribe from such communications by following the instructions provided in each message.

If you consider, after having contacted us, that your “data protection” rights are not being respected, you have the right to lodge a complaint with the competent data protection authority in your country.